Before you book
Cancellation & refund information
Cancellation terms can differ by stay date, rate plan and booking channel. Confirm the terms that apply to your reservation before payment.
Before you book
Ask the hotel to confirm the cancellation deadline, any non-refundable amount, no-show terms, date-change rules, early-departure terms, refund method and expected refund timeline.
To request a cancellation
Contact the same booking channel you used and provide the guest name, stay dates and booking reference. If the booking was made directly, call +91 90100 35777 or email hotelroiinn@gmail.com.
Keep a record
Ask for written acknowledgement of the request and any amount or timeline confirmed. Do not rely on this page as proof that a particular booking is refundable.
Third-party bookings
If you booked through another website, app or travel agent, that channel’s cancellation and refund terms apply. Contact the same channel first and keep its confirmation.